Terms of service

OVERVIEW

Welcome to Chrio Supply! The terms “we”, “us” and “our” refer to Chrio Supply. Chrio Supply operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Chrio Supply is powered by Shopify, which enables us to provide these Services to you.

The terms and conditions below, together with any referenced policies (these “Terms of Service” or “Terms”), outline your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy LINK]. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services — including browsing our online store or purchasing any products or services — you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to anyone else.

SECTION 2 - OUR PRODUCTS

We strive to provide accurate representations of our products and services online. However, please note that colors or product appearances may differ from what you see on your screen due to your device type, settings, or configuration.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or exactly match the images shown on our site.

All product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Chrio Supply reserves the right to accept or decline your order for any reason. Your order is not accepted until Chrio Supply confirms acceptance, and payment must be received and processed before we accept it.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout.

Your purchases are subject to return or exchange only in accordance with our [Refund Policy LINK].
You represent and warrant that your purchases are for personal or household use and not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation email. Unless otherwise stated, posted prices exclude taxes, shipping, handling, customs, or import charges.

Prices listed in our online store may differ from prices offered in physical locations or other third-party stores. Promotions offered through the Services may affect pricing and are governed by their own terms. In the event of a conflict between promotion terms and these Terms, the promotion terms prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You must promptly update your account and other information, including your email address and payment details, to ensure we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the payment information you provide is accurate and complete,
(ii) you are authorized to use the payment method provided,
(iii) all charges will be honored by your payment provider, and
(iv) you will pay all charges, including applicable taxes, shipping, and handling fees.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Once we hand over products to the carrier, title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, brands, text, displays, images, graphics, videos, audio, design, selection, and arrangement within the Services are owned by Chrio Supply, its affiliates, or licensors, and are protected by U.S. and international laws.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, download, or transmit any material from the Services without our prior written consent.

Nothing in these Terms grants you any rights under any patent, trademark, copyright, or other intellectual property of Chrio Supply, Shopify, or any third party. Unauthorized use may violate intellectual property laws.

Chrio Supply’s names, logos, product and service names, designs, and slogans are trademarks of Chrio Supply or its affiliates. Shopify’s names and logos are trademarks of Shopify. All other trademarks are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools as part of the Services, over which we have no control. You acknowledge and agree that these tools are provided “as is” without warranties of any kind, and we are not liable for your use of them.

Any use of optional tools is entirely at your own risk, and you should review the terms under which those tools are provided. New features introduced in the future will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites or content. We are not responsible for examining or evaluating their content or accuracy. If you choose to leave our Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages arising from your use of third-party websites, products, or services. Please review third-party policies carefully before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Chrio Supply is powered by Shopify, which enables us to provide the Services. However, all sales and purchases occur directly between you and Chrio Supply. Shopify is not responsible for any aspect of your transactions, including injuries, damages, or losses. You expressly release Shopify and its affiliates from all claims and liabilities related to your purchases from Chrio Supply.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our [Privacy Policy LINK], and certain data may also be subject to Shopify’s [Privacy Policy LINK].

Because the Services are hosted by Shopify, Shopify may collect and process information about your access and use to improve the Services. This information may be shared with third parties in other countries as necessary to provide services to you.

SECTION 11 - FEEDBACK

If you submit any ideas, feedback, or content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such Feedback for any purpose.

You represent that you have all necessary rights to the Feedback, that you have disclosed any compensation received, and that your Feedback complies with these Terms.

We may remove Feedback we deem unlawful or objectionable. You must not post false, abusive, defamatory, or harmful content or introduce malware through your Feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the Services may contain errors or inaccuracies. We reserve the right to correct any errors, update information, or cancel orders if necessary, without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED USES

You may only use the Services for lawful purposes. Prohibited uses include (but are not limited to):

Violating laws or regulations
Infringing on intellectual property
Harassing or harming others
Transmitting false or harmful information
Uploading viruses or malicious code
Collecting personal data without consent
Attempting to bypass security measures

We reserve the right to suspend or terminate your account without notice if you violate these Terms.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice. Sections such as Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Governing Law will continue to apply after termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

All information provided through the Services is for general informational purposes only. Chrio Supply provides all products and services “as is” and “as available,” without any warranties, express or implied, including merchantability or fitness for a particular purpose.

We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Chrio Supply and its affiliates, employees, agents, and partners will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through them.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Chrio Supply, Shopify, and their affiliates, employees, and partners from any claims or liabilities arising from your breach of these Terms, violation of laws, or use of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver. These Terms and our posted policies constitute the entire agreement between you and us.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our written consent. We may assign them without notice.

SECTION 21 - GOVERNING LAW

These Terms and any related agreements shall be governed by the laws and courts of the jurisdiction where Chrio Supply is headquartered. You consent to venue and jurisdiction in those courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services after changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be directed to us at support@chriosupply.com

Contact details:
[INSERT TRADING NAME]
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]